Cushman & Wakefield Completes Transition to Deliver Whole of Australian Government Property Services

Cushman & Wakefield has completed the transition to full operations under the Whole of Australian Government (WoAG) Property Services Arrangements, officially going live from today.

Following an extensive mobilisation program, the firm now delivers integrated property services for a complex portfolio across a number of Commonwealth entities, including office accommodation, public-facing facilities, specialist buildings, and select residential properties.

“We are incredibly proud to reach this important milestone,” said Jon McCormick, Head of Integrated Facilities Management (IFM) & Asset Services, Australia. “The scale and complexity of this program demanded a rigorous focus on recruitment, compliance, and systems integration. Thanks to our exceptional team, we’ve established a robust operational platform to support government agencies nationwide.”

The transition was supported by a comprehensive mobilisation strategy that included the recruitment of nearly 90 staff, with around half based in Canberra to ensure proximity to government stakeholders and continuity of service delivery.

To support its operations, Cushman & Wakefield has implemented advanced financial and property management systems, enabling streamlined data handling, downstream procurement, lease planning and facilities management.

“This isn’t just the conclusion of a transition—it’s the beginning of a long-term partnership with the Australian Government,” said Vlad Mrdak, Regional Director – Government. “Our integrated approach combines deep expertise, innovative systems and a strong local presence to deliver reliable, efficient and scalable solutions across the Commonwealth’s property portfolio.”

Cushman & Wakefield was awarded two Work Packages under the WoAG Property Services Arrangements following a competitive open-market tender. The appointment is for five years, with the option for a further period (or periods) of up to four years in total.

As operations commence, the firm remains focused on performance excellence, sustainability, and continuous innovation, working closely with government entities to ensure long-term value across the property lifecycle.